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See Your Franchise The Way Your Customer Does

Mystery shoppers, or, as some call them, secret shoppers, are the subject of much anticipation and preparation by franchise...


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Tags: Franchise Software, Franchise Technology, Brand Standards,

The Secret to Getting Franchisees to Follow Your Process

Successful franchisors focus a lot of time and energy on creating the framework upon which their business is built. They...


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Tags: Franchise Software, Franchise Technology, Franchising,

What A Dog Taught Me About Bridging Generational Perspectives

My parents recently visited my sister and her family to help them move. After a long day’s work, they were exhausted and ready...


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Tags: Software Solutions, Technology, Brand Standards,

Using Software to Manage and Measure Necessary Processes

Now that your franchise brand’s development program has established how to attract and qualify candidates, you will need to...


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Tags: Software Solutions, Technology, Brand Standards,

What Do Successful Businesses Have in Common?

In today’s time, many brands are striving for globalization. It has quickly become the ultimate test of business success and...


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Tags: Brand Standards, Franchise Operations Management

Using Mystery Shoppers to Improve Your Franchise

Mystery shoppers, or, as some call them, secret shoppers, are the subject of much anticipation and preparation by franchise...


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Tags: Brand Standards, Online Training

4 Reasons Your Business Needs a Quality Management System

Greek philosopher Aristotle is credited with saying, “Quality is not an act; it is a habit.” That goes triple when it comes to...


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Tags: Brand Standards

Top Franchise Challenges Answered by a Real Consultant

Carl Schirtzer is a franchise industry expert who provides business development, knowledge management, top-line revenue and...


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Tags: Brand Standards, Online Training, Franchise Operations Management

How Can Technology Improve Franchise Operations?

When technology advances, our professional lives become easier. Processes and assignments that could once only be done...


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Tags: Brand Standards, Online Training, Franchise Operations Management

Consistency is Key: 5 Steps to Ensuring Brand Consistency in a Franchise System

1. Define your brand and set guidelines.

As a franchisee enters a new franchise system, educating them on the brand, brand...


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Tags: Brand Standards